Heatmap User Testing

Customer Insight

People don’t always behave as you expect.

We research your audience and define their requirements by creating user personas and performing behavioural analysis. In identifying the issues, we deliver a treatment to counter these behaviours with the aim to improving the online experience.

User Experience (UX) Design Surrey

Interaction Design

Combining research, messaging and imagery in the right way is essential to a great user experience.

Using our expert knowledge and insights, we create wireframes, design prototypes and build user experiences that people love.

messaging

Messaging

Customer engagement starts with language.

We match our insights in user research, to the type of language your brand uses to communicate with your customers online. This ensures the way you talk to your customer has a positive influence and encourages action.

User Testing UX Development

User Testing

Understanding your customers is essential to building digital chemistry.

We use A/B split testing, real user testing and user tracking to create insights that help us to understand how your customers behave and interact online. Once we have identified what “makes them tick”, we suggest ways to improve user experience to counter negative behaviour.

This continuous cycle of testing and improving is essential to keep engaging customers over time.

Are we right for each other?

Email hello@equalscreative.com to schedule a call.

Equals Creative Testimonial From Jeremy Henley @ Rainbo

“We wanted to rebrand our website / company in order to capture our target market as well as to be identified as something unique, something that stood out from our competitors. Equals Creative have achieved this task tenfold by recognising exactly what we do and created a brand that communicates precisely who we are to our audience.”

Jeremy Henley @ Rainbo

Equals Creative Testimonial From Faye Colmer @ Glade Dental Practice

“Working with Equals Creative was an absolute pleasure from start to finish. Harry and the team helped us to completely revamp our website and transformed it from old and dated to fresh and modern. The responsive web design is ideal as many of our patients initially contact us via their smartphones and we’ve already seen an increase in patient enquires through our website contact form.
Thanks Harry and the team!”

Faye Colmer @ Glade Dental Practice

Equals Creative Testimonial From Ken Goodbody @ Partner Agency

“Equals Creative have been an extremely knowledgeable and useful resource for us on specialist projects to embellish our own internal digital department. We would thoroughly recommend Harry and his team.”

Ken Goodbody @ Partner Agency