Heatmap User Testing

Customer Insight

People don’t always behave as you expect.

We research your audience and define their requirements by creating user personas and performing behavioural analysis. In identifying the issues, we deliver a treatment to counter these behaviours with the aim to improving the online experience.

User Experience (UX) Design Surrey

Interaction Design

Combining research, messaging and imagery in the right way is essential to a great user experience.

Using our expert knowledge and insights, we create wireframes, design prototypes and build user experiences that people love.

messaging

Messaging

Customer engagement starts with language.

We match our insights in user research, to the type of language your brand uses to communicate with your customers online. This ensures the way you talk to your customer has a positive influence and encourages action.

User Testing UX Development

User Testing

Understanding your customers is essential to building digital chemistry.

We use A/B split testing, real user testing and user tracking to create insights that help us to understand how your customers behave and interact online. Once we have identified what “makes them tick”, we suggest ways to improve user experience to counter negative behaviour.

This continuous cycle of testing and improving is essential to keep engaging customers over time.

Are we right for each other?

Email hello@equalscreative.com to schedule a call.

Equals Creative Testimonial From Faye Colmer @ Glade Dental Practice

“Working with Equals Creative was an absolute pleasure from start to finish. Harry and the team helped us to completely revamp our website and transformed it from old and dated to fresh and modern. The responsive web design is ideal as many of our patients initially contact us via their smartphones and we’ve already seen an increase in patient enquires through our website contact form.
Thanks Harry and the team!”

Faye Colmer @ Glade Dental Practice

Equals Creative Testimonial From Alan Hill @ NTT Communications

“I use Equals Creative as an extension to my marketing team, where I require an agency that is extremely reliable when it comes to delivering digital work both, on-time and to the budget. It is unusual to find such discipline mixed with creativity in small team like this that you can depend on. They have often gone beyond my expectations when delivering both online and offline projects, but still somehow keeping within the company design guidelines. Equals Creative continue to deliver superb digital work for NTT Communications, building attention grabbing websites to support our digital marketing needs. I would have no hesitation in recommending them to other businesses and already have.”

Alan Hill @ NTT Communications

Equals Creative Testimonial From Mark McCluggage @ Sheerwater Glass

“We’ve been working with Equals Creative for a few years now and they have successfully rebuilt our website from the ground up, helping us to modernise and improve our online presence. Equals Creative have strength and depth in their team, providing a turn key, design, development and marketing services. Their services have been a turn help to Sheerwater Glass”

Mark McCluggage @ Sheerwater Glass