Heatmap User Testing

Customer Insight

People don’t always behave as you expect.

We research your audience and define their requirements by creating user personas and performing behavioural analysis. In identifying the issues, we deliver a treatment to counter these behaviours with the aim to improving the online experience.

User Experience (UX) Design Surrey

Interaction Design

Combining research, messaging and imagery in the right way is essential to a great user experience.

Using our expert knowledge and insights, we create wireframes, design prototypes and build user experiences that people love.

messaging

Messaging

Customer engagement starts with language.

We match our insights in user research, to the type of language your brand uses to communicate with your customers online. This ensures the way you talk to your customer has a positive influence and encourages action.

User Testing UX Development

User Testing

Understanding your customers is essential to building digital chemistry.

We use A/B split testing, real user testing and user tracking to create insights that help us to understand how your customers behave and interact online. Once we have identified what “makes them tick”, we suggest ways to improve user experience to counter negative behaviour.

This continuous cycle of testing and improving is essential to keep engaging customers over time.

Are we right for each other?

Email hello@equalscreative.com to schedule a call.

Equals Creative Testimonial From Jeremy Henley @ Rainbo

“We wanted to rebrand our website / company in order to capture our target market as well as to be identified as something unique, something that stood out from our competitors. Equals Creative have achieved this task tenfold by recognising exactly what we do and created a brand that communicates precisely who we are to our audience.”

Jeremy Henley @ Rainbo

Equals Creative Testimonial From David Swain @ Pulse Addictions

“Equals Creative have been a great support for our business over the years. We wanted to improve our website, not only to enhance the look but also how existing and potential clients navigated and interacted with it. Through regular and comprehensive discussions, the team at Equals Creative demonstrated a continuous commitment to creativity and inventiveness that has enabled us to display content that best serves our customer base. We’re really pleased with the final website and are ready to work with Equals Creative on the next steps to improving our online business.”

David Swain @ Pulse Addictions

Equals Creative Testimonial From Tahir Rasul @ Freegrants

Equals Creative are a great team of people who really know what they’re doing. I’ve worked on a number of projects with them! They’re always available to discuss options and have a really keen eye for consistently improving the site to focus on converting users into customers! Highly recommended.

Tahir Rasul @ Freegrants